Privacy Policy | Hostixie

Overview of Our Privacy Commitment

At Hostixie ("we", "us", or "our"), we deeply respect your right to privacy and take your data protection seriously. This Privacy Policy outlines how Hostixie, the operator of this website and service platform, collects, uses, stores, and shares personal information obtained through your interaction with our website and services.

By accessing our site or using any of our services, you confirm that you have read and agreed to the practices described in this Privacy Policy.

Age Restrictions

Our website and services are intended for individuals who are at least 18 years old. We do not knowingly collect or solicit personal information from anyone under the age of 18. If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately.

If we discover that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete such information as soon as possible. By using our website, you confirm that you are at least 18 years of age or the minimum legal age required to enter into binding agreements in your country of residence. If you do not meet this requirement, you may not access or use the services provided by this website.

Key Terms and Definitions

To clarify the language used in this Policy, the following definitions apply:

Cookie:A small file stored on your browser or device, used to enhance functionality, remember preferences, or collect analytics about user behavior on our site.
Customer: A user, organization, or business entity that signs up for or uses our services for hosting, development, or related digital support.
Device: Any internet-capable equipment, including computers, smartphones, and tablets, that is used to access our website and services.
IP Address: A numerical identifier assigned to your device when you connect to the internet, often used to determine approximate geographic location and detect fraudulent behavior.
Personal Data: Any data that relates to an identified or identifiable individual, either directly (e.g., your name) or indirectly (e.g., through an ID number or IP address).
Service: Refers to all services offered by Hostixie, including web hosting, custom development, support, and related digital offerings.
Third-Party Service: External services or companies that are integrated with our platform or whose offerings may be accessible through our site (e.g., marketing platforms, analytics tools, payment processors).
You / User: Any individual or entity who browses, registers, communicates with, or utilizes services provided by Hostixie.

Information We Collect

We collect personal and non-personal information in various ways, including when you:

Browse our website
Create an account
Submit a service request or place an order
Subscribe to a newsletter
Participate in a survey, contest, or promotion
Contact us via forms or direct communication

Collected data may include:

Full Name or Username
Email Address
Phone Number
Billing and Shipping Address
Age or Date of Birth
Account Credentials (e.g., password)
Project-related information (e.g., budget, timeline, preferences)
IP address, browser type, and device data (collected automatically)

How We Use the Information

The information you provide helps us deliver better service, improve your experience, and ensure secure and efficient operations. We may use your data for the following purposes:

To tailor your user experience based on preferences
To enhance and optimize the functionality of our website
To respond to your customer service inquiries or support requests
To manage and process payments, invoices, and service delivery
To conduct surveys, promotions, or service improvement campaigns
To send updates, special offers, newsletters, and transactional communications

Sharing Information with Third Parties

To deliver our services efficiently, Hostixie may collect and process end-user data as needed to fulfill our service commitments. In some cases, you may provide us with access to information you’ve made publicly available on platforms like social media. If you do, we may access and store data from those sources based on your settings. You have full control over what you share by adjusting your privacy preferences on those platforms.

Third-Party Data Collection

When you contact us or show interest in our services (e.g., by submitting your email address), we may receive supplemental data from external sources. For example, we might use fraud detection providers or data enrichment tools to validate identity or risk level. We also occasionally collect publicly available social media data to better understand engagement or audience demographics, always respecting your privacy settings on those platforms.

How and When We Share Information

We may share personal and non-personal information with trusted third parties, including but not limited to:

Marketing agencies, affiliate partners, and advertising platforms
Service providers assisting with hosting, database management, customer service, or payment processing
Technology vendors offering infrastructure, analytics, or email campaign tools
Partners involved in promotions or sponsored campaigns

In the event of a merger, acquisition, sale of assets, or corporate restructuring, your information may be transferred to the acquiring or successor entity as part of the transition.

Additionally, we may share anonymized or aggregated log data (including IP addresses) with analytics platforms or advertising networks. This may help us and our partners better understand visitor behaviors, device types, connection speeds, or geographic trends.

We also reserve the right to disclose personal data when legally required, such as to respond to subpoenas, comply with court orders or legal obligations, enforce our Terms, or protect our users, services, or the public from potential harm or unlawful actions.

Email Communication and Advertising

By submitting your email via any form on our website, you agree to receive communications from us. These may include promotional emails, service updates, or newsletters. You can opt out at any time using the unsubscribe link included in every email.

We also may use your email address for custom audience targeting on platforms like Facebook or Google, allowing us to display tailored advertisements to users who’ve interacted with us. Email addresses submitted through order forms will only be used to fulfill your specific transaction unless you’ve opted in to additional communications elsewhere.

Data Protection and Security

We apply multiple layers of security to safeguard your personal information. When you place an order or provide sensitive details, your data is encrypted using SSL (Secure Socket Layer) technology and securely transmitted to our payment processors. Access to this data is limited to authorized personnel only.

We do not store credit card information or sensitive identifiers after a transaction is complete. While we implement rigorous security practices, no system can guarantee 100% protection. In the unlikely event of a data breach, we will take all reasonable steps to minimize risk and notify you as required by law.

Safeguards and Limitations

We use physical, electronic, and organizational safeguards to protect your data from unauthorized access or misuse. These measures include restricted access controls, encrypted communication channels, and system logging.

Despite our efforts, no method of transmission over the internet or data storage system is entirely secure. If local laws impose stricter standards, our compliance will be measured against the benchmark of “intentional misconduct.”

Your Rights to Review and Update Your Information

Depending on your relationship with us, you may have the right to access, correct, or request deletion of your personal information. For example:

Employees may request updates through internal HR procedures
Clients or Customers can email us to:

Review or correct their personal information
Change their communication preferences
Request account closure and deletion of stored data (as permitted by law)

Note: We may verify your identity before processing any changes to protect your account security. Deleted information may remain in our offline backups for disaster recovery and compliance purposes, but will no longer be actively used.
While we will promptly honor data modification or removal requests where practical, please be aware that some residual data may persist in our systems due to technical constraints (e.g., backup logs).

Disclosure to Corporate Affiliates

We may share your personal information with our affiliated companies. For the purposes of this Privacy Policy, "affiliates" refers to any entity that is owned by, owns, or is under shared ownership or control with Hostixie, whether directly or indirectly. All affiliated entities will handle your information in accordance with the standards set out in this Privacy Policy.

Legal Compliance and Jurisdiction

Your continued use of our services signifies your acceptance of this Privacy Policy. If you disagree with our terms, you should not engage with our services or access the website. We may make updates that reflect operational, legal, or regulatory changes; by remaining on the site after changes are published, you confirm your acceptance of the revised policy.

Consent to Data Practices

This Privacy Policy has been updated to offer full transparency regarding how we collect and process your personal data. By using our website, submitting information, or interacting with our services, you consent to our data practices and accept the terms outlined in this document.

Children’s Privacy

Our services are not directed at or intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you're a parent or legal guardian and believe your child has provided personal information, please contact us immediately. If we learn that a child under 18 has submitted data without verified parental consent, we will delete such information as quickly as possible.

Policy Changes

We may periodically update this Privacy Policy to reflect changes to our operations, services, or legal requirements. If any material changes occur, we will notify you in advance (e.g., via email or platform notice). You will have the opportunity to review the changes before they take effect. Continuing to use our services after the revised policy is live indicates your acceptance. If you do not agree, you may close your account or discontinue use of the site.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve functionality, personalize content, and analyze usage. Cookies may track session activity, remember preferences, or support features like login and chat support. You can adjust your browser settings to control or disable cookies, though doing so may impact some aspects of your experience.

Use of Google Maps API
If our site integrates Google Maps for features like location display or routing, Google may collect information from you and your device in accordance with its own Privacy Policy. We recommend reviewing Google’s policies for more details.

GDPR and International Data Protection Standards

Although our business may operate globally, we strive to maintain data protection practices consistent with the General Data Protection Regulation (GDPR) as a global standard.

Our commitment includes:

Processing your personal data lawfully, transparently, and for specific, defined purposes
Retaining data only as long as necessary for its intended purpose
Allowing individuals to access, modify, or delete their data upon request

You may request access to your data, request corrections, or ask for erasure by contacting us. We may verify your identity before processing such requests.

If you are a data subject protected by GDPR or similar regulations, we will handle your requests in accordance with those legal frameworks.

Your Data Rights: Access, Portability, and Removal

You have the right to:

Access your personal information
Request a copy of the data we hold about you
Correct or update inaccurate information
Request deletion of your data
Object to or restrict how we process your data

We retain data only for as long as necessary to fulfill business or legal obligations, and no longer than 6 years, unless your account is removed sooner. After termination, we will remove personal information from our systems within a 60-day grace period, in accordance with our Terms and Privacy Policy.

Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please reach out using the contact information below:

Email: info@hostixie.com
Contact Page: https://hostixie.com/contact