Invoices, Upgraded
March 12, 2025
We’ve launched a major update to our billing system, introducing a unified dashboard where clients can manage all their invoices, subscription details, and renewals — without needing to contact support. This update is now live for all active users and applies across hosting, development, and maintenance services.
Rationale Behind the Upgrade
Previously, invoice access was handled manually via email or file-based delivery after project milestones or recurring billing cycles. While functional, the process created delays, increased dependency on support staff, and introduced avoidable friction for clients trying to track payments, receipts, and renewal dates.
The new system removes that dependency entirely by offering self-service access to all billing-related operations in real time. It’s designed for transparency, speed, and accuracy, especially for clients managing multiple services under one account.
System Architecture and Implementation
The new billing interface was built directly into our client dashboard using secure API integration with our invoicing engine. Each client now has a centralized view of their service history, current subscriptions, and billing documents. Invoices are generated automatically, attached to the correct project or service, and made downloadable in PDF format with full tax and service breakdowns.
Renewals are now visible weeks in advance, with options to renew, cancel, or modify service plans directly from the same interface. Payment confirmations, retry logic for failed charges, and automated receipts are all part of the improved workflow. All data is encrypted and stored in compliance with current financial data handling regulations.
Benefits for Clients
Clients no longer need to email us for copies of invoices or to confirm billing terms. All invoices are timestamped, stored in one place, and always accessible. This is especially valuable for businesses that require invoices for accounting and tax purposes across multiple departments.
For recurring plans, the new system makes it possible to monitor billing cycles in real time, adjust plan tiers as needed, and manage payment methods — all without any delay or administrative overhead. The system also significantly reduces the risk of missed renewals or untracked service changes.
Conclusion
This upgrade turns billing into a self-managed, secure, and transparent process for every client. By eliminating email threads and manual document requests, we’ve saved time for both sides and brought clarity to a critical part of the service experience. The update is already active and available to all users as of March 12, 2025.